I walk through the city and notice the glitches. The smell of wet concrete after a rainstorm usually signals a fresh start, but for local business owners, it often reminds them of the cold reality…
The risk of naming your business for search engines I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct…
Fixing Google Map Listings for Businesses Located Inside Other Buildings I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a…
The smell of wet concrete always reminds me of the first time I saw a digital ghost. I was standing in front of a glass-fronted office building in Chicago, camera in hand, looking at a…
How to Use Your Map Profile to Answer Direct Customer Inquiries I see the city through a lens that catches the flicker of a neon sign. When I look at a Google Business Profile, I…
How to Force a Re-Index of Your Business Service List The city smells like wet concrete and laundry detergent on the morning I find the glitch. Everyone wondered why a top-ranking roofing company vanished from…
The smell of wet concrete always reminds me of a specific audit in downtown Chicago. I was standing on a corner where a high-end furniture showroom should have been, but my phone insisted I was…
How We Recovered a Suspended Profile in Under 48 Hours I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a…
The Fastest Way to Get a Second Verification Code I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct…
The Invisible Mechanics of Map Pin Drift and Proximity Failure I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a…